Shipping policy
SHIPPING POLICY
Thank you for shopping with PureSkin Co.! Here's everything you need to know about shipping.
Processing Time All orders are processed within 1–3 business days. Orders are not processed on weekends or public holidays.
Shipping Times Once dispatched, estimated delivery times are:
- 🇿🇦 South Africa: 3–7 business days
- 🌍 Africa & Middle East: 7–14 business days
- 🇬🇧 United Kingdom & Europe: 10–21 business days
- 🇦🇺 Australia & Oceania: 10–21 business days
- 🌎 Rest of World: 10–25 business days
Please note these are estimates and may vary due to customs, public holidays, or courier delays.
Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking to update.
Customs & Duties International orders may be subject to customs fees or import duties charged by your country. These charges are the responsibility of the customer and are not included in our prices.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at businessinquiries@pureskinco.store and we'll investigate immediately.